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Rocky Start For North Carolina Health Care Exchanges

CHAPEL HILL, N.C. (CBS Charlotte) – North Carolina’s largest insurer is having its share of problems with the Obamacare website.

Internal emails obtained by WNCN-TV show that Blue Cross Blue Shield show that only 1,000 people had filled out applications as of October 15th.

In fact, only one person was able to successfully use Healthcare.gov to enroll in the new exchange.

But even that single person has not paid, which means the enrollment is not complete.

The emails suggest the “payment re-direct option” on government servers isn’t working.

Blue Cross Blue Shield found the entire system is so filled with glitches that the company decided not to upload data because it was afraid false information might enter its computer system.

And the emails reveal a scammer was using the insurer’s name to try to obtain personal information.

A person was making phone calls claiming to be with the “National Health Care Registry,” and falsely claim it was taking over healthcare reform contracts from the Blue Cross.

BCBS spokesman Lew Borman told WNCN-TV the company is working with the government to solve these problems.

“We’re hopeful that the issues can be resolved quickly so the Exchange will work seamlessly for our customers,” he said.

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