Aetna: Urgent Centers – Affordable, Faster Care

Aetna: Urgent Centers – Affordable, Faster Care

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Maryland brokers:

Urgent care centers and walk-in clinics:
Cutting costs—and wait times

We recently told you about the benefits of urgent care and walk‑in clinics. Members should call their primary care doctor first when faced with a non-urgent condition.

Visiting an urgent care center or walk-in clinic for non-emergency care can be much quicker and less expensive than using an emergency room. That can translate into medical cost savings for your customers.

Convenient, local care

Urgent care centers and walk-in clinics share these advantages for your customers’ employees:

  • Coverage. Members only need their Aetna member ID card.
  • No appointments needed. Just walk right in.
  • Convenient hours. Some are open 7 days a week, with evening, weekend and holiday hours.
  • Recommendations for more extensive care. They can refer patients to local doctors and emergency rooms.

Quicker care, big savings

Members have lower copays and out-of-pocket costs per clinic visit. Here’s a quick comparison:

Care Center
Average Cost $550 to $7501 $110 to $1501 $44 to $592
Average Wait 4+ hours3 1 hour or less 1 hour or less

A growing health trend

With approximately 3,432 (and growing) centers nationwide, it’s easy to find an urgent care center nearby. The centers are overseen by doctors, with doctors providing the service.

There are now about 650 (and growing) freestanding and retail-based walk-in clinics across the country. They can be found inside select neighborhood drug stores like CVS/pharmacy® or Walgreens®. The clinics are overseen by doctors and nurse practitioners or physician assistants who are typically onsite.

Easy to find

Members can find an urgent care center or walk-in clinic in three easy steps:

  1. Visit
  2. Click on “Find a Doctor”
  3. Select “Urgent Care Facilities” or “Walk-In Clinics”

Learn more today

For more information, please contact your IMC Renewals Rep »

1Average Urgent Care & ER Pricing. Aetna Strategic Contract Manager, 4/12. Actual costs may vary.

2Average Retail & ER Pricing. Aetna Strategic Contract Manager, 4/12. Actual costs may vary.

3The Case for Urgent Care (complimentary white paper). Urgent Care Association of America. Available Accessed April 30, 2012.

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